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How to Impress Top-Notch Candidates During an Interview

Remember that an interview is a two-way street—you and your company are also being assessed by your interviewee. Follow these steps to persuade a top notch candidate.

1. Be respectful of your candidate’s time.

Don’t reschedule your interview at the last minute. While from your perspective, an interview is just one more meeting in your day, remember that most interviewees spend hours preparing. Additionally, don’t leave your candidate waiting in the lobby—conduct the interview on time once the candidate arrives.

2. If the candidate is arriving by plane, consider picking them up at the airport.

Travelling to an interview by plane is a commitment of time and energy. Picking up a candidate at the airport is a great way to demonstrate that you appreciate their willingness to travel, and are serious about them as a candidate. Especially if the candidate has never been to your city in the past, a ride to your office will eliminate any stress about getting lost.

3. Read their resume in advance and take notes in the margins.

Asking a candidate for a copy of their resume during the interview makes you look unprepared and disinterested. Prepare questions ahead of time that relate specifically to the candidate. To really impress your candidate, have aspects of their background and job experience memorized.

4. Prevent interruptions.

Conduct your interview in a quiet room where you will not be interrupted. Alert your co-workers that you will be in an interview and ask your assistant to hold your calls. Turn off your cell phone. It is essential to demonstrate that the interviewee has your full attention.

5. Don’t talk poorly of the last person in the position.

Wouldn’t you be nervous if a candidate talked badly their last supervisor? Similarly, you shouldn’t speak poorly of a former employee—your interviewee may question your maturity level, and wonder if you will do the same to them one day too if you take the job.

6. If you interview the candidate all day, invite them to lunch.

Demonstrate your thoughtfulness and arrange for your candidate to have lunch with an employee. A meal is also a great opportunity to interact with the interviewee in a less formal, more social manner and a chance to impress them with your company culture.

7. Follow up.

If you promise to call a candidate at a certain time, make sure you follow through. It is important to demonstrate professionalism, and show the interviewee that they are high on your list of priorities.

6 Steps to Improving Your Resume

Is your resume becoming bloated or outdated? A concise and up to date resume can give you an edge over other candidates. Remember that keeping your resume up to date is essential even when you’re not actively searching—you never know when you’ll get a call from a potential employer or recruiter.

Follow these six steps to spruce up your resume:

1. Focus on recent experience

Employers reading your resume are most interested in your recent experience. Look back at the earliest listed positions on your resume—are they still relevant to the position you are applying for now? You want to simply shorten the job description. Consider replacing a long list of job duties and responsibilities with a short paragraph description more specific to the positions you are seeking.

2. Don’t be afraid to expand you resume’s page length

With less relevant job experience cut from your resume, you can expand on more recent job experience. Though employers once followed the “Golden One Page Resume Rule,” two to three page resumes are often preferred for higher-level managers and executives. Think about whether you’ve recently taken on new responsibilities at work, attended a conference or workshop or spoken at an event. Relevant and recent developments should be added to your resume.

3. Add new skills you’ve learned—especially technological skills

When updating your resume, make sure to include new skills you may have picked up. Listing technological skills will particularly give you an advantage. Additionally, removing references to old technologies from your resume is as important as adding references to new ones.

4. Avoid overused adjectives

Beware of overused adjectives such as “innovative,” “detail-oriented,” or “entrepreneurial.” Since so many candidates use these same words to describe themselves, they’ve lost their impact. Instead of focusing on adjectives, use “buzzwords” and quantifiable information as discussed in the steps below.

5. Use “buzzwords”

These days employers are using search engines to find candidates, and they’re searching for “buzzwords.” When applicable, include certifications, professional acronyms, and technical terms, to increase the likelihood your resume will be found in an online search or in-house database.

6. Add quantifiable information

Make sure to keep track of your accomplishments in quantifiable terms even while you are employed – for example, how much money did you save your company as CFO in the last fiscal year? Adding these figures to your accomplishments immediately gives potential employers the information they really want. Instead of simply stating that you are “goal-oriented” or “innovative” (see #4,) these numbers will concisely demonstrate how you went above and beyond expectations.

Difficult Interview Questions

Preparing answers to questions before an interview will strengthen your chances of making a great impression on a potential employer. Use the following tips to respond intelligently to difficult questions.

Tell me about yourself.

Employers often open interviews with this question. Be prepared to give a brief summary of your education, job experience, skills, and future goals. Only touch on your interests briefly if at all. At the end of your response, make sure to tie your experience back to the job and your desire to join their company.

Why should we hire you?

This is a great opportunity to summarize your best qualities and experience that relate to the job description. Show that you have done research on their company and explain how you are a good fit for the company’s values, mission and culture. Be careful not to give a generic answer—most candidates merely assert that they are “hardworking” and “motivated” without backing it up.

What are your greatest weaknesses?

Use a real weakness that you have and show how you are working to improve it. For example, “I’m unfamiliar with social networking, but I’ve recently started a LinkedIn account in order to become more comfortable.” Don’t give an easy answer such as “I work too hard” or “I’m too detail-oriented”—these answers will seem insincere.

Have you ever had an issue with your boss?

Be careful not to gossip about any past bosses and to stay positive. Perhaps explain that you’ve never had any awful bosses, but that you’ve learned what managerial styles work for you.

Why did you leave your last job?

Again, don’t be overly negative about your last job. Instead focus on your career goals, and how they can be better met at a new position. For example: “At my last position I did not have a chance to work independently—I hope to find a new position where I would have the ability to execute my ideas individually, while still being part of a team”

What are your salary expectations?

This is a tough question because as a candidate you want the most that your potential employer can offer, while your potential employer wants to hire you for the lowest possible rate. If possible, have the interviewer lead by naming an amount. Then you will have a better idea of how to answer. Otherwise, if you are forced to give an expected salary, make sure to give a range instead of a specific number. Since your future salary will be determined by your past compensation, try suggesting a range that reflects what you have earned in the past.

Do you have any questions to ask me?

Make sure to prepare questions ahead of time to show that you are prepared and interested about the position. Try asking your interviewer why they enjoy working at this company or what a typical day would be like in this position.

If you could have dinner with any famous dead person, who would it be?

Oddball questions like these are used to see if you can think on your feet, and to test your sense of humor. Don’t think about the question too hard and answer quickly. Show a little bit of your personality while keeping your answer appropriate.

Five Fatal Hiring Mistakes

Finding the best talent for your organization – whether it’s a high-growth start-up, or established industry leader – can be a daunting venture, even under the most optimal conditions. While there are a number of ways for hiring managers to unintentionally throw a monkey wrench into the search process, here are five of the most common mistakes hiring managers should avoid:

1. Going Along to Get Along

Trying to achieve absolute, universal consensus can be counterproductive and disastrous – resulting in stellar candidates needlessly overlooked and opportunity wasted. Especially in geographically dispersed leadership environments, or corporations that have highly differentiated business units, it is nearly impossible to develop 100 percent complete consensus on a successful candidate. Eliminating a candidate because only 8 out of 10 hiring managers agree he or she would be an A+ contributor is a poor move.

2. One Size Fits All

Also known as “Past Performance Does Not Guarantee Future Results.” Just because an executive looks great on paper, has been successful in the exact markets you are looking to enter, or has led through the same growth trajectory you are looking to achieve, if he or she is not a fit culturally and does not have chemistry with the rest of the team, the individual will not be tenable over the long term – and can seriously derail a successful organization.

3. Dragging Your Feet

Every search encounters unforeseen impediments that stretch schedules and extend timeframes and all hiring managers constantly manage competing priorities. However, in virtually every search process, time – and specifically, lost time – works against you. To allow unnecessary delays to occur is to commit a totally unforced error. Beyond the risk of losing a top-tier potential employee due to perceived lack of interest or enthusiasm (or disruption of the natural rhythm of the search ), if you believe Candidate X is a superstar, then more than likely so does another company – one that may snatch them up by moving faster.

4. “I’ll Know It When I See It”

As the hiring manager, if you aren’t able to clearly articulate the ideal attributes, success factors and profile for the superstar executive you are searching for, how will your team know what to focus on in assessment and during the exploratory process? Or how can your vision be successfully communicated to potential candidates? It is always worth investing the time up front to develop a clear understanding, in as much detail as possible, of the personal characteristics, experience, abilities and organizational value-add the ideal candidate will embody – rather than the scattershot approach of “seeing what sticks.”

5. My Way or the Highway

Some hiring managers we know have an unbreakable rule that if a candidate is even one minute late to an interview, they are immediately disqualified. Their view is that if the candidate values the job, they will ensure that they arrive with plenty of time to account for any delays. As senior members at their respective organizations, however, executives occasionally have last minute conflicts that they can’t neglect. If a CFO is delayed by 10 minutes because the CEO called a last minute meeting, it is incredibly shortsighted to disqualify them based on an intractable rule. The business world is too fast-moving and unpredictable to deal in universal absolutes, exclusively.

Bringing on-board top-tier talent to an organization is difficult enough for the best hiring managers. By eliminating needless obstacles and self-inflicted injuries, you can ensure the process is as efficient and successful as possible.

Sending a Thank You Letter

The interview process is not over when you walk out the door—sending a thank you letter within twenty-four hours is essential. Many interviewers rely on thank you letters to judge your written communication skills, interest in the position, and ability to follow up.

Immediately after your interview, write down the following information to help you with your thank you letter:

  • What are the names and titles of the people you met? It is important to ask for business cards near the end of your interview to ensure you spell their names and titles perfectly and in order to have the correct email and mailing addresses.
  • What did you learn about the position and organization?
  • Are there any points that you wish you had expressed more clearly? Did your interviewer have any concerns?
  • When should you expect to hear back from them?

When you sit down to write your thank you letter, decide upon the most appropriate format. While a snail mail letter will seem more personal, an email will reach a potential employer more quickly. Consider sending a short email followed by a lengthier snail mail letter.

If you met with more than one person, you’ll have to decide whether to send just one thank you letter, or multiple. If your interactions with each person were fairly similar, you may send a thank you letter to the principal interviewer for distribution. On the other hand, if you have different messages to express to each person you met, send individual letters to each.

In your thank you letter, you’ll want to emphasize each of the following ideas:

  • You have great written communication skills and an eye for detail—it is essential that your letter is very well-written, and without any typos.
  • You listened during the interview and have reflected upon what you discussed with the interviewer.
  • You are even more enthusiastic about the position after the interview.
  • You are confident that you are a great fit for the position.
  • You are grateful for the interviewer’s time and consideration.
  • You heard the interviewer’s concerns, if there were any. For example, if an interviewer seemed uneasy about your lack of experience within a particular area, emphasize that your enthusiasm to learn and hard work ethic will overcome your inexperience.

At the end of your thank you letter, state the agreed-upon next step in your correspondence. If your interviewer mentioned they will contact you in the next week, let them know you will be waiting to hear from them. Alternatively, if you plan on following up with them within the week, let them know to expect a call or email.

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